FAQ
What types of audiovisual equipment does Channel Audio offer for rental?
Channel Audio offers a wide range of live audio equipment including PA speakers, microphones and mixing consoles. We also provide event displays like projectors, screens and TVs. Our professional team is available for setup, operation and teardown to ensure your event runs smoothly and successfully.
What types of events can Channel Audio support?
We support all types of events, including corporate events, trade shows, weddings, parties and concerts. Our experienced team can tailor solutions to meet the specific needs of any event.
Which areas does Channel Audio serve?
Channel Audio, based in Nashville, TN, serves the Mid-South region, including Tennessee, Kentucky, Alabama, Mississippi and Georgia. We are dedicated to providing high-quality audiovisual services across these areas.
Does Channel Audio provide setup and teardown services for rented equipment?
Yes, we offer complete services that include setup, operation and teardown of all rented equipment. Our professional team manages every aspect of the AV setup, so you can focus on your event.
How can I get a quote for my event?
To receive a quote, fill out our contact form or email us at contact@channelaudiogroup.com. Be sure to include details such as the event date, location, type and the specific AV equipment you need. We'll respond promptly with your quote.
Do you offer technical support during events?
Yes, we offer on-site technical support during events. Our experienced technicians ensure everything runs smoothly, handle any technical issues and make adjustments as needed throughout your event.
Can I rent equipment for a multi-day event?
Absolutely. We offer flexible rental options, including multi-day rentals. Just let us know the duration of your event and we will tailor the rental agreement to fit your needs.
What is the process for booking AV equipment with Channel Audio?
Booking is simple. Contact us with your event details and equipment needs. We will provide a quote and, upon approval, reserve the equipment for your event date. Our team will coordinate delivery, setup and teardown based on your schedule.
Can Channel Audio handle large-scale events?
Channel Audio specializes in small to medium-scale events. For large-scale events, reach out to us to discuss your requirements. We'll help find the best solution for you or refer you to a trusted partner.
Do you provide AV solutions for outdoor events?
Yes, we do. Our equipment is designed for various outdoor conditions. Our team will handle planning and setup to ensure top-notch performance.
How far in advance should I book AV equipment for my event?
We recommend booking your AV equipment as early as possible to guarantee availability, especially for popular dates and multi-day events. However, we also do our best to accommodate last-minute requests.
Where are you located?
We are located in Nashville, Tennessee and regularly service venues and events throughout the Mid-South.
How much is delivery?
Delivery is free within a 15-mile radius of Nashville, TN. Beyond 15 miles, a fee of $0.67 per mile applies.
How are rental rates determined?
Our rental rates are priced per item, per day. We offer discounts for multi-day and long-term rentals.
What is the preferred method of payment?
We accept all major credit cards, checks and cash. Most clients prefer to have their credit card on file and charged upon delivery or pickup.
What if I only want to rent one item?
No problem! There is no minimum or maximum order with Channel Audio.
What brands of equipment does your company provide?
We carry all major lines and manufacturers. If we don't have the brand you need, we will look into adding it to support your needs.
What if I do not use some of my rentals?
Unfortunately, we do not offer credits for unused rental equipment.
What is your cancellation policy?
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More than 14 days' notice: No charge.
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7-14 days' notice: Charged 50% of the rental amount.
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Less than 7 days' notice: Charged the full rental amount.
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Acts of God (illness, death, extreme weather, natural disasters, pandemic): Charged 50% of the rental amount.
What if my rental equipment gets damaged or misplaced?
Clients are responsible for any damaged or lost rental items. Replacement fees will be invoiced, and the credit card on file will be charged. Please ensure equipment is secure and protected from the weather.